Case studies » MCI Australia
WONCA 2023 World Conference
MCI Australia · Sydney · 2023
For MCI Australia, Event-Crew delivered the onsite crew for one of the largest medical congresses staged in Sydney — over 4,000 delegates with 29 concurrent session streams running at once.
The challenge
A congress of this scale lives or dies on the registration desk and on keeping thousands of delegates flowing between 29 simultaneous sessions — all while staying calm under pressure when the unexpected happens.
What we did
- A briefed registration and front-of-house team covering check-in and delegate welcome at scale.
- Session and directional crew keeping delegates moving across 29 concurrent streams.
- A dedicated event manager coordinating the team and handling difficult situations onsite.
The outcome
The team executed their responsibilities professionally and supportively across the full program, with every crew member happy to help and nothing too much to ask.
“Delivering an event with 29 concurrent streams and over 4,000 delegates is no easy task — and the crew that we had supporting us were amazing, especially in the face of some difficult situations. They each carried themselves with a great level of professionalism.”