Case studies » AIDS 2014 Registration Department
20th International AIDS Conference (AIDS 2014)
AIDS 2014 Registration Department · Melbourne · 2014
Event-Crew provided host and hostess support at the conference registration counter for the 20th International AIDS Conference, held in Melbourne in July 2014.
The challenge
As the first point of contact for delegates at a major international conference, registration staff had to welcome delegates, print badges, register new delegates, collect outstanding payments and book additional items — accurately and warmly.
What we did
- Professional hosts and hostesses staffing the registration counters.
- Badge printing, new-delegate registration and collection of outstanding fees.
- The General Manager in direct, constant communication with the client’s registration team throughout.
The outcome
The hosts and hostesses were professional, courteous, astute and affable, and the quality of service was described as invaluable — contributing directly to the success of the event.
“The Event-Crew Australia hosts and hostesses were professional, courteous, astute and affable. The quality of service provided was invaluable… I can confidently recommend Event-Crew Australia as a solid and reliable business partner.”